ANA and JAL to Partner to Reduce Airport Infrastructure Costs
Keiichi Furukawa from Nikkei:
Japanese airlines including All Nippon Airways (ANA) and Japan Airlines (JAL) are finding ways to collaborate to reduce costs and boost efficiency despite fierce competition, as their domestic businesses effectively operate in the red amid a sharp decline in business passengers.
ANA and JAL have installed shared ticket-checking systems at gates in 75 Japanese airports, or 80% of the country's total. Each airline previously had its own equipment, requiring separate personnel for gate system management. This led to inefficiencies like passengers being unable to use gates operated by other airlines, leading to a standardization push.
It was always very strange to have dedicated ticket scanning machine for each airline. This not only makes sense financially but also just for common sense. Not everything needs to be a custom solution.