ANA and JAL Develop Joint Customer Harassment Guidelines

From Kyodo:

The two biggest Japanese airline operators said the guidelines address customer behaviors such as badgering staff, irrational demands and physical violence, among other typical issues.

Obviously good for the employees of the two airlines and good for the passengers that have the decency to treat these employees like human beings. But, as a troublesome customer can be more than just a nuisance for an employee and be an actual safety hazard for a whole airplane full of passengers, should these guidelines come from the government level and have criminal penalties?

Japanese Youth Not Interested in Imperial Family

Julian Ryall from South China Morning Post:

The survey was conducted by The Nippon Foundation in May and asked 1,000 Japanese aged between 17 and 19 about their attitudes on the issue, with 55.7 per cent saying they have little or no interest in the imperial family and 53.4 per cent saying they have no sense of closeness to the emperor or his family.

Not surprising considering the general disinterest in government & elections.

niconico Hacked by Russian Group

From Kyodo:

The hackers threatened that they have gained access to "very personal information regarding Japanese citizens" and "everything will go public" on Monday unless Kadokawa Corp., the parent company of niconico operator Dwango Co., pays a ransom.

Kadokawa, a major Japanese publisher, declined to comment on the latest development.

Cyber Security 第一